Returns and Exchanges | vaeuropean
RETURNS
Returns are accepted within 30 days from the order date. We will accept all returns within this time frame. If you have a return outside this window we will not be able to process.
Returns and exchanges are ineligible for already serviced items in an order, items are only eligible for return or exchange once per order.
**Please note that all Sale items that end in $.97 are final sale and cannot be returned nor exchanged.
International Returns & Exchanges:
Due to high cost and shipping time frames all International orders are final sale and cannot be returned nor exchanged.
**Please note that all Sale items that end in $.97 are final sale and cannot be returned nor exchanged.
EXCHANGES
All exchanges must be done within 30 days of order date.
Returns and exchanges are ineligible for already serviced items in an order, items are only eligible for return or exchange once per order
RETURNING ITEMS (INSTRUCTIONS)
Returning items is super easy. Click here to go to our Returns Center.
Enter your email used to place your order and order number.
If you have any questions, feel free to email us at [email protected].
REDO FREE RETURN SHIPPING + PACKAGE PROTECTION (available in US):
- By selecting Redo Free Return Shipping + Package Protection at checkout, your shipping cost will be covered on returns and your order is protected from being lost, stolen, damaged or shipped incorrectly.
- The Redo Free Return Shipping + Package Protection cannot be removed from an order once the order has been placed.
- If you choose not to purchase Redo Free Return Shipping + Package Protection, your package will not have shipping protection.
TERMS OF AGREEMENT
vaeuropean reserves the right to reject returned items in the event that said items appear to be worn, torn, or in any way altered from their original form at the time of purchase.
vaeuropean does not refund shipping costs.
The warehouse must receive return items within 14 days of the return/exchange approval. Items received after this time may be rejected.
Click Here to go to our Returns Center.